wo777 Privacy Protection Policy
Read our full policy explaining how we handle your personal information at wo777.
1. Introduction — Policy Overview
wo777 is an online gaming and betting platform built for players in Myanmar. We take the security and privacy of your personal information seriously.
This Privacy Policy explains in full what information we collect when you use the wo777 platform, the purposes for which it is used, who we share it with, and how we protect it.
By reading this policy and continuing to use wo777's services, you are considered to have agreed to its terms. If you do not agree, we ask that you stop using our services.
2. Information We Collect
When you use the wo777 platform, we may collect information in the following categories—
2.1 — Information You Provide
- Name, date of birth, phone number, and email address provided when registering an account
- A copy of your National Registration Card (NRC) or citizenship verification card submitted for account verification (KYC)
- Payment information provided when making deposits or withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
- Messages sent through customer support (Live Chat / Email)
2.2 — Information Collected Automatically
- IP address, browser type, device type and operating system
- Date/time of platform access (MMT) and duration of each session
- Browsing behaviour data collected via cookies and similar tracking technologies
- Game types played, number of sessions and betting history
- Deposit/withdrawal records and commission-related data
2.3 — Information received from third parties
We may receive identity verification details from service providers who work with us to carry out KYC/AML checks.
3. Purposes for which information is used
We use the information we collect only for the following purposes—
- Account registration, verification and delivery of platform services
- Processing deposits, withdrawals and VIP rewards
- Platform security, fraud prevention and AML (Anti-Money Laundering) measures
- Customer support and resolving complaints
- Analysing player behaviour and supporting responsible gambling measures
- Improving the platform and enhancing the user experience
- Sending service-related notifications and relevant bonus updates from wo777
- Meeting any legal obligations that may arise in connection with regulatory matters
4. Cookies and Tracking Technology
The wo777 platform uses cookies and similar tracking technologies. Data collected through these cookies is used solely to make the player experience smoother.
Types of cookies used
- Essential Cookies: Cookies required for session management, security tokens and core platform operation
- Functional Cookies: Cookies that remember language preferences, account settings and gameplay preferences
- Analytics Cookies: Cookies used to understand how the platform is used and to improve our services
You can disable cookies in your browser settings, but please note that some platform features may be affected.
5. Information sharing and disclosure
wo777 does not sell your personal information to third parties. We may share it only in the following circumstances—
- Payment processing: Payment gateways such as KBZPay, Wave Money, AYA Pay and CB Pay receive only the data strictly necessary to confirm financial transactions
- KYC / AML checks: Service providers who assist with legally required identity verification processes
- Legal matters: Relevant authorities where required for legal proceedings, financial audits or to defend a legal claim made by you
- Platform transfer: In the event of a merger or sale of wo777's business, the successor entity must operate under this policy
Outside of these categories, we do not share your personal information with third parties.
6. Data security measures
wo777 maintains technical and administrative security measures to protect your personal information—
- SSL (Secure Socket Layer) encryption is implemented across the website and services
- Data storage servers are kept in a secure environment with restricted access
- Access to player data is limited to staff or processes with a legitimate business need
- Regular cybersecurity assessments are conducted to check for potential data breaches
- Payment-related information is encrypted at an additional layer and stored under appropriate financial security controls
That said, we honestly acknowledge that 100% guaranteed security cannot be promised given that all operations run over the internet. Players are also responsible for maintaining the security of their own accounts.
7. Data Retention Period
We retain your personal data for as long as necessary to provide our services. After account closure, financial transaction records and KYC data may be retained for additional periods as required for legal matters, AML operations, and financial audits. Data that is no longer needed is securely deleted.
8. Your Rights
As a wo777 player, you have the following rights—
Access and Correction
You may request to view the personal data we hold about you and to correct any inaccurate data. Some data can be edited directly in your profile settings on the platform.
Deletion Request
You may request deletion of your data in cases where doing so would not breach legal obligations. Please note that financial transaction records and KYC data cannot be deleted until the legally required retention period has passed.
Opting Out of Marketing Communications
If you do not wish to receive bonus news and platform promotional messages, you can contact [email protected] to update your preferences. Please note that service-related notifications cannot be opted out of.
Right to Complain
If you are not satisfied with how we handle your data, you can contact [email protected] to file a complaint. We will review your complaint and work to resolve it.
9. Age Restriction 21+
The wo777 platform is only for persons aged 21 and above. We do not intend to collect personal data from anyone under the age of 21. If we become aware that we have obtained data from a person under 21, we will delete that data immediately.
10. Policy Updates
wo777 may update this Privacy Policy from time to time in line with operational changes, service changes, or changes in the law. When the policy changes, the "Last Updated" date at the top of this page will be revised. Continued use of the service after any changes will be taken as acceptance of the updated policy.
For significant policy changes, we will notify registered players in advance by email or platform notification.
11. Contact Channels
If you have questions, complaints, or data-related requests regarding this Privacy Policy, you can reach our customer support team—
Live Chat: Available 24/7 via the Live Chat button on the platform — support is available in Burmese
Email: [email protected]